Andrej Balaz is a freelance User Experience designer. In this article, he shares sharp insights into conducting JTBD interviews, discusses best practices, and provides resources for further learning, and shares his template for recording interviews.
Andrej Balaz is a freelance User Experience designer. In this article, he shares sharp insights into conducting JTBD interviews, discusses best practices, and provides resources for further learning, and shares his template for recording interviews.